Contacting Support

Support is available for device issues 24x7 from Bridgeway

Please note that we are unable to help with application account passwords for applications on the device - they will be the patient's own.

Support can be contacted by email at

By telephone on 0845 707 247 (lo-call rates) or 01223 97 90 90 (option 2)

When you call/contact please identify yourself as a Phones For Patients customer and the organisation that you are calling from.

They will also need a name and contact details for the member of staff onsite who will be able to discuss the issue.

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